This legal notice (hereinafter, the "Legal Notice") governs the use of the Web site (hereinafter the "Website") operated by SATSERVIS NIF J65334369, and at C / Cami Ral 563, 08302 Mataro.


In general Satservis relations with the users of its telematic services on this website, you are subject to Spanish legislation and jurisdiction.

Use and user access

The user is informed and accepts that access to the contents of this website does not in any way the beginning of a business relationship with SATSERVIS, and in no case constitute legal or professional advice.

Intellectual property

The copyright of the content of Web pages, graphic design and programming codes, are transferred to SATSERVIS as long business relationship with the service provider, and does not transfer to third parties for access through Web sites. Reproduction, distribution, public communication, transformation or any other activity that can be done with the contents of their websites or even quoting the sources, without written consent is prohibited SATSERVIS.

Web content and links Link

SATSERVIS reserves the right to update, modify or delete information contained in their Web pages to limit or deny access to such information to certain users. Prices and product descriptions contained in this Web are valid except for typographical errors or omission that if any affected users written to clarify and make the correction shall be communicated.

SATSERVIS assumes no responsibility for the information contained in Web pages of third parties which may be accessed through "links" or links from any website that is not owned by SATSERVIS or your service provider. The presence of "links" or links to other Web pages is purely informative and in no event suggest, invite or recommend them.


By accessing, browsing and / or using this Web site, you acknowledge that you have read, understood and accepted these conditions as well as the legal notice and agrees to comply with all applicable laws and regulations, including those referring to control the export and re-export. If you do not agree to these terms, do not use this website.

The provision of Web site by SATSERVIS hereinafter "owner" is free for users and requires no prior subscription or registration. However, if the user wishes to make a purchase through the pages allocated for that purpose, you must register or pre-register, without incurring any additional payment.

This Web site may contain other information on property and copyright, whose conditions must be considered and respected. The information in this Web site may contain technical inaccuracies or typographical errors
Also, information may be changed or updated without notice. Also, the owner may make improvements and / or changes in the products and / or programs described in this information at any time without notice.

You will be asked before entering into any transaction to confirm acceptance of these terms of use, which is supposed to read, and the disclaimer.

The user agrees not to use the website, content, products and / or services offered on it for illegal purposes, contrary to the contents of these Terms of Use, you injure the rights or interests of others, or that in any way damage, disable, overburden, or impair the website, its content or the products and services or prevent the normal use or enjoyment of the website by other users.

The user does not attempt to access or accede to resources or restricted website, without fulfilling the requirements of access areas, and agree not to use, reproduce, copy, distribute or allow public access or manipulate the data owner , third party suppliers and other users, through any modality.
In particular, and merely indicative and not exhaustive, the user agrees not to transmit, distribute or make available to third parties, information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and in general, any kind of material that:

- In any way contrary to, disparages or undermines fundamental rights and public freedoms recognized in the Constitution, international treaties and other legislation.

- Induce, incite, incorporate, make available or allow access to products or promote criminal, slanderous, defamatory, violent, dangerous, risky or harmful to health and mental balance.

- Induce, incite or promote actions, attitudes or thoughts discrimination on grounds of sex, race, religion, creed, age or condition.

- It is any kind of publicity or advertising of third parties to this website.

SATSERVIS not control or guarantee the absence of viruses or other elements in the contents that may cause alterations in its computer system (software and hardware) or electronic documents and files stored on their computer system. The owner refuses all responsibility for damages of any kind that may result from the presence of viruses or the presence of other elements in the contents that may cause alterations in its computer system, electronic documents or files of users.

SATSERVIS maintains security levels of protection of personal data on security measures for files containing personal data and has established the technical means at their disposal as security certificates and SSL encryption protocols to prevent data loss , misuse, alteration, unauthorized access and theft of data that users provide through the website access, we have no prejudice to inform you that the Internet security measures are not foolproof.

Similarly, the owner of this website excludes all liability for damages of any kind that may result from the lack of timeliness in the content of the website in particular with regard to stocks, warrants and rates of the products offered, variables which may be subject to continuous changes.


The legal assurance framework (Law 23/2003 of July 10 of Guarantees in the Sale of Consumer Goods) is to facilitate customer demand options for sanitation when the purchased good is not in conformity with the contract, giving the option to require repair or replacement of the goods, unless this is impossible or disproportionate. When the repair or replacement is not possible or are unsuccessful, the consumer may claim a price reduction or termination of the contract.

Under this, RELEMAT, be liable to the Client for any lack of conformity which exists at the time of delivery of products ordered, recognizing them as tangible property for private consumption.

To cope with this warranty, the Customer must contact RELEMAT via email to the address which indicate: name on invoice, order number, invoice number and cause of the nonconformity.

RELEMAT responsibility for the lack of conformity by either applied as follows:

Spare parts and accessories: We respond to secure the promised features and the absence of defects, according to the current technical state concerned for a period of 6 months from delivery.

Changes in construction or workmanship, which does not affect the functionality of the value of the goods are not considered a defect.

In the event that the goods lack of a promised feature or that is defective, we are obligated at our discretion, to amend or replace it within a reasonable time.

Returns functional components or any other part will not be accepted if the error is due to incorrect application by the applicant.

Products excluded from refund, exchange or subscription:

• Items ordered especially for you.

• Products showing signs of misuse or not according to their characteristics by the customer.

Lack any sort of guarantee both cases, elements such as plastics, lamps, diodes, rubber and trim.

Also exempt from warranty, exchange, return and payment mails that have been used or unsealed its original packaging as plates control, power modules, control modules or any component that works with this architecture, these products components are checked in factory before departure and are fully functional.

We recommend the supervision of a qualified technician before replacing any component of these features to avoid misdiagnosis.

For all aspects of the commercial guarantee referred to in Article 11 of Law 23/2003 of July 10 of Guarantees in the Sale of Consumer Goods, shall apply contained in the Law 7/1996 of a 15 January, of the Retail Trade.


Recycled items or equipment have been reviewed and verified by our technical department to ensure its full functionality and adaptation to the devices which were designed. Each comes with warranty at our discretion depend on factors such as the age of the product or its status. This period is clearly specified in the file for each product under that word. In case of malfunction of the article, ReleMat replace the product with another of equal technical characteristics running the shipping by the buyer, if not found we will make this product available for the payment of the part, without the shipping costs.

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