relemat.es joins companies with good practice in online retail, so we adhere to arbitrary system of consumption Catalunya (JACC) with the number 6552, Public Administrations instrument available to citizens to solve so effective disputes and claims that arise in consumer relations.

For consumers and users, it is the most appropriate channel for consumers or users can assert their rights and make their claims without any difficulty.

For businesses and professionals, it reinforces consumer confidence in those companies who hold the distinction of joining the system, as they know that in case of conflict comes in a procedure to solve that is fast, efficient and free.


If you want to file a complaint against that entity click here